Returns & Exchanges
At Liberal Jewellery, we want you to be completely satisfied with your purchase. If your piece isn't the perfect fit, we offer a 30-day return policy for all items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the jewellery in its original branded packaging and secure it inside a padded shipping envelope to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing